Perceived Influence of Management of Material Resources on Quality Service Delivery in Junior Secondary Schools in Rivers State

Abstract

The research work investigated perceived influence of management of material resources on quality service delivery 
in Junior Secondary Schools in Rivers State. The descriptive survey design was adopted. The population of the study 
is 8676 comprising of 8367 teachers and 309 principals. The sample size for the study was 460 (400 teachers and 60 
principals). Taro Yamane Formula was used to determine the sample size for the study. The multi stage sampling 
techniques was adopted in selecting the sample size from 12 selected Local Government Areas. The instrument for 
data collection was a structured questionnaire titled Perceived Influence of Management of Material Resources on 
Quality Service Delivery in Junior Secondary Schools. The instrument used for data collection was face and content 
validated by three experts from the Faculty of Education in Rivers State University. The average reliability coefficient 
of the instrument was 0.78. The 460 copies of the instrument were administered directly to the respondents by the 
researchers and their three trained assistants. The research questions posed were answered using mean and standard 
deviation, while the hypotheses were tested using the z-test. Findings of the study revealed that, supervision and 
maintenance of material resource as perceived by teachers and principals’ influences quality service delivery to a high 
extent in Junior Secondary Schools in Rivers State. The researcher made the following recommendations that, 
adequate supervisory apparatus should be put in place to make sure that both teachers and students does the right thing 
as regards material resources usage and to detect damages whenever such occurs and principals should regularly 
maintain available resources in schools, as they contribute to quality service delivery which improves students’ 
performance